Work Experience
Associate Banker
JPMorgan Chase
11/2019 - 12/2024
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Engaging customers with a warm and friendly demeanor exhibiting strong customer service skills.
- Productive use of tablets for efficient customer service and scheduling appointments.
- ATM custodian: Analyzing usage and maintaining cash levels according to weekly needs.
- Assisting customers with everyday banking needs and proactive referrals.
- Processing transactions such as deposits, withdrawals, loan payments, and funds transfer.
- Assisting customers with account maintenance, international wire transfers, and reordering cards.
Cashier/Server
Chipotle - Los Angeles, CA | 02/2018 - 07/2019
Ensure that each customer receives outstanding service by providing a friendly environment.
- Accurately and efficiently ring on registers and maintain all cash and media.
- Trained new team members in cash register operation, stock procedures and customer service.
- Managed closing duties, including cleaning, restocking items and reconciliation of cash drawer.
Education
California State University, Northridge
Bachelor's Degree (Ongoing): Computer Science (2022-2027)
Santa Monica College
Associate's Degree: General Science (2022)
Siddiqui's School / South Breeze School
Ordinary Levels: Multiple Subjects (2002-2017)
- Banking Operations: Proficient in cash management systems and balancing ATMs.
- Technical Proficiency: Strong background in major operating systems and issue resolution.
- Multilingual Communication: Fluent in English, Bengali, Urdu, and Hindi.